ENSEER
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| Removing shadows or darkness from a
room is not accomplished by attacking the shadows or
darkness, but by introducing light. |
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The personnel for this Service Segment comprises of
Enseer’s problem solving specialists and contracted
personnel and businesses, with the experience, assets
and operational activities, that conduct the analytical
and creative processes required to create and help
implement breakthrough solutions for the problems that
our clients encounter.
Our services are determined by our client’s needs and
expectations. With Enseer, there is not one
blanket cure for everyone. Your case will be treated
individually to meet the specific needs of your
situation.
Instead of pigeonholing problems, we look for ways to
accommodate the desired evolution within the framework
of available opportunities.
Enseer Problem Solvers use unrestrained brainstorming
and think tank sessions to produce new ideas –
specifically created for your business.
It is the nature of the creative personnel at Enseer to
thrive on the challenge to create solutions that advance
the business of our clients to the extent that it will
well exceed their expectations.
Enseer’s SFAsystem
(Solution Focused Activities)
Enseer has created a unique problem solving system
called the SFAsystem, which is configured to suit each
client’s particular need.
The SFAsystem has three main sequential phases:
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Differential Analysis; |
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Solution Implementation; |
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Success Continuance. |
SFA’s Differential Analysis:
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Uses an open probe method to
gather all information relevant to the problem; |
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Maps the problem’s terrain; |
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Reveals unknown factors; |
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Isolates the problem’s
components, showing their path of progression
and interactive relationships; |
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Finds the cause of the problem;
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Provides the information
required to make decisions |
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From this information, coupled with the
objectives of the client, we work out and create
the optimum solution to the problem. |
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Concept Creation & Development |
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Asset & Property Management |
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| SFA's Solution Implementation: |
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Formulates and
plans the best implementation process; |
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Organises the
resources required to successfully implement the
solution; |
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Deploys the
solution. |
Enseer then carries out a post implementation analysis,
to verify that the solution has effectively resolved the
problem as intended – to the client’s satisfaction.
| SFA's Success Continuance: |
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Upgrades
failure avoidance mechanisms associated with the
environment that hosted the problem; |
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Integrates the
solution’s ideals into the business’s management
policy; |
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And if
required, or requested, conducts a holistic
business culture analysis, in order to expose
any other similar tendencies or risks of
failure. |
Enseer then works with the client to help install any
corrective habits or positive reinforcements that will
promote optimal function and future-proof your
organisation.
The procedures that Enseer uses to solve problems are as
wide and as varied, as are the problems we solve.
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One of
the probe methods we use to map the
terrain of a problem is our
5-Layer Probe:
THE PROBLEM = My car will not start.
Why? - Because the battery is dead.
Why? - Because the alternator is not
functioning.
Why? - Because the alternator belt has
broken.
Why? - Because the alternator belt was
beyond its life and has never been
replaced.
Why? - Because I have not been
maintaining my car according to the
recommended service schedule.
(which is the root cause)
NB: Knowing how far to trace back; And
at what point to start implementing
change is one of the key secrets in our
SFAsystem; Or else, in theory, one would
have to return to the Big Bang, or point
of Creation, to find the true root
causes of all your problems. |
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But there is one attribute that we believe is essential
to have when building solutions,
and that is ‘CREATIVE
ABILITY’.
Of course, trying to solve a problem using creative
ability alone is reckless in business.
On the other hand, having analysed all the relevant
information and facts without having the creative
ability to produce the solution, results in an inert
state of despair – which is not a good condition to be
in, no matter what the situation.
Enseer’s problem solving personnel are innovative
individuals, who are experienced at leading and
inspiring a team to work free of creative restraints,
while staying within the defined boundaries of the
facts, in order to create the optimum solution.
We are paid for our results – not our ideas. Therefore,
we are highly focused on achieving significant and
substantial improvements in your profitability,
performance, direction and leadership.
We feel very much at home
in anyone’s “Too Hard Basket” |
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