ENSEER
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| He who had an iron axe was superior
to those who had stone axes; And he who has a tractor is
able to work a bigger field, and faster, than those who
only have hoes and spades. So likewise, he who has
invested in modern IT systems is able to do business
that is unimaginable to those who haven’t. |
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This Service Segment of Enseer is made up of contracted
personnel and businesses, with assets and operational
activities, relating to the redefining and
implementation of viable IT solutions for our clients.
Enseer IT Solutions are founded upon the realisation of
the importance of Information Technology to any business
and its ability to make critical decisions based upon
timely, relevant and accurate information.
Enseer IT takes a holistic approach to the practical
application of IT into our client’s businesses.
Rather than implementing IT “for IT’s sake” we ensure
that any current or proposed IT solution meets the
following criteria:
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The solution must align with
the strategic objectives of the business; |
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It must “fit” operationally
with defined optimised business process flows; |
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The solution must be scalable
to foster the growth and expansion of the
business rather than inhibit it; |
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Information must be relevant to
the business. KPI’s (key performance indicators)
are determined, either through recommendation,
consultation or industry recognized standards,
and the information systems must deliver on
these; |
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Information access should be
pervasive and transparent – ensuring that anyone
who requires business information to make
decisions or support business operations has
ready access to that information. |
Furthermore, our IT Group can help to identify potential
bottlenecks or weaknesses within the IT Operational
support of any given business and thereafter make
recommendations in terms of remedial actions to be
performed in regards to the various facets of IT
infrastructure and Systems Support, to ensure lower cost
of ownership and long term stability of those systems.
As in the case of Research and Development, we outsource
the required external expertise to ensure the successful
delivery of any IT implementation or re-engineering
work.
Our group is responsible for the identification of
industry resources that are recognized as the world or
market leaders in any given field of IT and take on the
responsibility of establishing the “Project Charter” for
the IT project and any Service Level Agreements for
ongoing support and maintenance of the solution. |
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Concept Creation & Development |
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Asset & Property Management |
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The IT Group also works closely with other Enseer
Service Segments to ensure that the impact of any
changes are minimized in terms of business operations;
and also to ensure that we understand the “culture” of
the whole organization. Where necessary we work
alongside our other Service Segments to realign the
“hearts and minds” of the client’s executive, line
management and operational staff – to ensure the
successful uptake of the IT Solution.
Where appropriate we also work with our client to
re-vitalise the internal IT team or relationship with
external providers to lift the level and standard of
engagement with the customer’s information users.
We do this in recognition of the fact that given the
importance of IT to the organisation and often times the
complex nature of the industry, these relationships are
often strained and as such, service providers (both
internal and external) often lose sight of the “service”
component of their commitment. |
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